
About Us :
The Human Resource Management (HRM) Division of the National Water Supply and Drainage Board (NWSDB) plays a vital role in guiding and supporting nearly 8,000 employees across the organization. As the backbone of the Board’s workforce, the Division is dedicated to ensuring that every employee—from field staff to senior management—is effectively managed, supported, and empowered to deliver high-quality services to the nation.
Our responsibilities cover a wide range of functions, including recruitment, training and development, employee welfare, performance management and maintaining discipline and industrial harmony. By fostering a culture of professionalism, fairness, and continuous growth, the HRM Division ensures that the NWSDB remains a strong, people-centered institution capable of meeting the water supply and sanitation needs of Sri Lanka.
What We Do :
The Human Resource Management (HRM) Division is responsible for managing and developing the workforce of the National Water Supply & Drainage Board. With nearly 8,000 employees across the country, our Division ensures that every member of staff is supported, guided, and provided with the right environment to perform effectively.
Our Key Functions :
Through these functions, the HRM Division strives to build a motivated, skilled, and dedicated workforce that can successfully deliver water and sanitation services to the people of Sri Lanka.

Recruitment & Promotion
Attracting and selecting the right talent to serve the organization

Performance Management
Evaluating and recognizing employee contributions to achieve organizational goals

Employee Welfare & Relations
Ensuring the well-being, safety, and motivation of staff while maintaining industrial harmony

Disciplinary & Administrative Matters
Managing policies, procedures, and discipline to uphold organizational standards

Strategic HR Planning
Aligning human resources with the long-term vision and mission of the NWSDB

DOCUMENTATION WORKS
Organization Structure
Contact Details
Human Resource Management & Industrial Relations
Head Office, Galle Road, Ratmalana
Tel: 011-2621621
Fax: 011-2612567
Additonal General Manager
Deputy General Manager – HR
Deputy General Manager – IR
Assistant General Manager – HRD
Fax: 011-2612567
Email: